Salesforce Wins a Tax Authority Contract Worth Up to 2 Billion Pounds
Salesforce was named strategic enterprise customer relationship management supplier to HM Revenue and Customs on October 15 under a contract running up to 15 years and worth as much as…
Salesforce Buys Loops to Explain Why the Numbers Moved
Salesforce said on October 12 that it had signed a definitive agreement to acquire Loops, an Israeli company whose software watches a business’s key metrics and works out what pushed…
An AI Scorekeeper’s Valuation Doubles in Ten Months
The most expensive companies in artificial intelligence sell capability. Arena sells a smaller product: a way to tell whether that capability is real. On October 8, the evaluation platform closed…
Salesforce Reaches a Deal for Listen Labs
Listen Labs started with a question its founders could not answer with a survey. After an app the two co-founders built picked up 20,000 users overnight, they wanted to know…
Snap Recruits Nvidia and Amazon to Sell Its AR Glasses to Business
Evan Spiegel opened with a correction. Standing before a room of partners on September 16, the Snap chief executive said the company needed people to understand that Specs, its $2,195…
Salesforce Answers Its Doubters With a $63 Billion Target
The number was delivered to a room of investors at Dreamforce, and it was higher than anyone in the room had projected. On September 16, Salesforce gave guidance for its…
Salesforce Goes Dark During Dreamforce as Benioff Unveils AIForce
Salesforce suffered a global service outage on September 16, the same week it was supposed to be showing customers the future of its software. The outage struck during Dreamforce, the…
Salesforce and Nvidia Build a Model That Knows CRM but Never Saw Customer Data
At Dreamforce on September 15, Salesforce unveiled Koa, a model built for one narrow job: reasoning over the data that lives in a company’s customer-relationship system. The model runs on…
Salesforce Buys Customer-Service Startup Fin for $3.6 Billion, Then Sets Its Sights on Listen Labs
A customer sends a question to a company’s help desk and gets an answer within seconds, with no human ever opening the thread. That is the outcome Fin sells: the…
Microsoft Skips the Grid and Builds Its Own Power
The power deal Microsoft announced on September 9 bypasses the part of the system where data-center projects usually stall. Energy Forge One, a Chevron subsidiary, signed a 20-year power purchase…
